1. Acceptance of Terms
By accessing and using this website (https://napadatai.app) and making purchases, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. Prices and product availability are subject to change without notice. We reserve the right to discontinue any product at any time.
All products displayed on our website are subject to availability. We reserve the right to limit quantities and refuse orders.
3. Age Restrictions
Wine and related products are restricted to individuals who are 21 years of age or older in the United States. By placing an order, you represent and warrant that you are of legal drinking age in your jurisdiction. We may verify age upon delivery. Orders from customers under the legal drinking age will be cancelled and refunded.
4. Order Acceptance and Cancellation
We reserve the right to accept or reject any order for any reason without liability. You may cancel an order within 24 hours of placement. After 24 hours, orders cannot be cancelled as they enter our fulfillment process.
If an order is cancelled after 24 hours but before shipment, a restocking fee may apply. Orders that have already shipped cannot be cancelled.
5. Shipping and Delivery
Shipping Methods: We offer multiple shipping options at checkout via EasyPost. Delivery timeframes are estimates and not guarantees. Actual delivery times may vary based on carrier performance, weather, and other factors.
Risk of Loss: Once packages are handed off to the carrier, the customer assumes all risk of loss or damage during transit. We recommend selecting signature confirmation for high-value orders.
Delivery Restrictions: We cannot ship to certain addresses due to alcohol shipping regulations. Delivery is restricted to addresses within the continental United States. Some states and local jurisdictions have restrictions on wine shipments; orders to restricted areas will be refused.
Signature Required: Due to alcohol delivery regulations, adult signature may be required upon delivery. If no one is available to sign, the package may be returned to our warehouse.
6. Payment and Billing
Payment is processed securely through Stripe. By providing your credit card information, you authorize Stripe and Napa DatAI, a secure Rust-based e-commerce platform to charge your account for the purchase price, including applicable taxes and shipping.
We reserve the right to suspend or cancel orders that we believe are fraudulent or made with unauthorized payment methods. We may contact you to verify orders.
7. Returns and Refunds
Non-Refundable Items: Due to the nature of wine and alcohol products, we cannot accept returns or issue refunds for orders that have been delivered, as we cannot verify the product's integrity after delivery.
Defective Products: If you receive a damaged, leaking, or defective product, please contact us within 7 days of delivery with photographic evidence. We will work with the carrier and our fulfillment center to investigate and may offer a replacement or refund.
Refund Processing: Approved refunds will be processed to the original payment method within 5-10 business days.
8. Taxes and Compliance
We are responsible for collecting and remitting applicable sales taxes based on the shipping address. Tax calculations are provided at checkout. You are responsible for any additional local taxes or fees that may apply.
All customers must comply with local alcohol laws and regulations. Customers ordering from states with alcohol shipping restrictions will have their orders refused.
9. Intellectual Property
All content on our website, including text, images, logos, product photos, and designs, are the exclusive property of Napa DatAI, a secure Rust-based e-commerce platform or our suppliers. You may not reproduce, distribute, modify, or transmit any content without our explicit written permission.
10. User Conduct
You agree not to:
- Use our website for any unlawful purpose or in violation of any laws
- Harass, abuse, or threaten our employees or other customers
- Attempt to hack, phish, or compromise our website security
- Scrape or collect data from our website without authorization
- Resell products purchased from us as part of a business without explicit permission
- Post false, defamatory, or misleading reviews or comments
11. Limitation of Liability
Napa DatAI, a secure Rust-based e-commerce platform is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the website or products, including fitness for a particular purpose or non-infringement.
To the fullest extent permitted by law, Napa DatAI, a secure Rust-based e-commerce platform shall not be liable for:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunity
- Product quality issues or taste preferences
- Shipping delays or carrier errors
Our total liability for any claim shall not exceed the amount you paid for the product in question.
12. Dispute Resolution and Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Napa County, California.
Before initiating any legal proceeding, you agree to attempt to resolve disputes through informal negotiation or small claims court if applicable.
13. Modification of Terms
We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of modified terms. We recommend reviewing these terms periodically for updates.
14. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and SMS Terms & Conditions, constitute the entire agreement between you and Napa DatAI, a secure Rust-based e-commerce platform and supersede all prior agreements and understandings.
16. Contact Information
For questions regarding these Terms of Service, please contact us at:
Napa DatAI, a secure Rust-based e-commerce platform
Email: support@napadatai.com
Website: https://napadatai.app